We are aiming to have your order dispatched from our facility within 24 hours. However, please bear with us in case we are spending extra time in checking / perfecting your items, particularly during the peak season around end of the year. This does not include weekends or holidays.

 After the order has been paid, the warehouse needs 1-3 working days to process your order. You will receive a notification once your order has been shipped.

 

SHIPPING FEE

We could ship the products all over the world. The below detailed shipping time, cost is for the order below $99. Please note that  free shipping is for the order amount over $99.

 CountryCostDelivery TimeWorking Days
US/North America$96-12 working daysMon.-Sat.
UK/European Countries$96-10 working daysMon.-Sat.
Japan/Asian Countries$6.65-8 working daysMon.-Sat.
Australia/Oceania Countries$96-10 working daysMon.-Sat.
Africa$1410-15 working daysMon-Sat

Note: The price will be adjusted according to the real price of the shipping company

After your package arrives, you may need to sign the package to receive the item, so choose an address where someone can pick it up during business hours.

Shipping Insurance

Our free standard shipping includes shipping insurance, superior protection and safety for your valuable items during international delivery. We’ll reship your parcel immediately at no extra charge if it’s reported lost or damaged.

Tracking

All of our orders are online traceable. A confirmation email with online tracking number and link will be sent to you within 48 hours. You can also use ORDER TRACKER to track you order.*We sincerely suggest you add us to your email list so that you can get confirmation about your order from us. And remember to check your SPAM/JUNK folder if you do not receive a reply in 3 days(Working days: Mon.-Sat. ).

About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.


Note: Shipment dates on all orders are estimated, delay may happen cause of force majeure, natural disasters, inclement weather, war, public holidays, and others out of our control factors.

Shipping Location:

1. For the United State, excluding Colorado,Alaska, Hawaii, Puerto Rico, Guam

2. P.O. Box or APO/FPO/DPO and International delivery are not available now.

If you have any questions and concerns, please don’t hesitate to drop an email to support@hkcsoutfit.com. We’d love to assist you. 

Address:

HongKong Cheerful Stream Co., Limited

116-118 HOW MING STREET KWUN TONG,

FLAT B5, 1/F, MANNING IND. BUILDING,

KWUN TONG,Kowloon Hong Kong SAR,

Postal Code: CN 999077

support@hkcsoutfit.com